Casa Colina Ranks Among Nation’s Top 27 Patient-Recommended Hospitals

According to data collected by the Hospital Consumer Assessment of Healthcare Providers & Systems (HCAHPS), Casa Colina Hospital ranks alongside just 26 other hospitals as a top patient-recommended hospital in the United States. HCAHPS is a national, standardized survey that asks hospital patients about their experiences during a recent inpatient hospital stay.

According to responses gathered from real patients, at least 93% of Casa Colina Hospital patients would “definitely recommend” the facility to family and friends. The survey collected responses from more than 3,400 hospitals nationwide, placing Casa Colina in the top 1% of hospitals in the United States for this category. Casa Colina was the only hospital in Southern California to enjoy this distinction, and one of just two statewide.

The figures are from the Centers for Medicare & Medicaid Services’ (CMS) Hospital Compare website and represent HCAHPS scores collected from Jan. 1, 2019, through Dec. 31, 2019.

“What makes this so impressive is that it comes from the patients themselves,” says Felice Loverso, PhD, Casa Colina President and CEO. “This score is indicative of the highest levels of patient satisfaction. With a strong culture of patient safety and a staff dedicated to providing the best possible care experience, Casa Colina continues to distinguish itself as a premier provider both regionally and nationally.”

In addition to this distinction, Casa Colina Hospital has received several recent recognitions, including CMS’ Five-star Overall Hospital Quality Award (2020), the Healthgrades Outstanding Patient Experience Award (2020), and multiple awards across a range of categories, from Spine Surgery and Joint Replacement Surgery to Pulmonary Care. (View all of Casa Colina Hospitals’ recognitions.)